Terms of Service
Effective Date: February 1, 2025
1. Introduction
Welcome to TMC Detailing & Ceramic Coating Stoneham. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.
2. Services Provided
TMC Detailing & Ceramic Coating Stoneham offers a range of vehicle detailing and ceramic coating services. The specific services provided will be outlined in your service agreement or appointment confirmation.
3. Appointments and Cancellations
- Scheduling: Appointments can be scheduled through our website, by phone, or in person.
- Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.
4. Payment Terms
- Payment Methods: We accept various payment methods, including credit cards, debit cards, Venmo and cash.
- Payment Timing: Payment is due at the time of service unless otherwise agreed upon in writing.
- Late Payments: Late payments may incur additional fees.
5. Customer Responsibilities
- Vehicle Condition: Customers are responsible for ensuring their vehicle is in a condition suitable for the services requested. This includes removing personal items and ensuring the vehicle is clean.
- Accurate Information: Customers must provide accurate information about their vehicle and any specific requirements or concerns.
6. Liability and Warranty
- Service Warranty: We stand by the quality of our services. If you are not satisfied, please contact us within 7 days of service completion, and we will address your concerns.
- Liability: TMC Detailing & Ceramic Coating Stoneham is not liable for any damage to your vehicle that occurs outside of our control, including pre-existing conditions or damage caused by third parties.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on our website.
9. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
TMC Detailing & Ceramic Coating Stoneham
266 Main Street
Stoneham, MA 02180
(714) 438-9385